Senior Communicator Claire Foerster

Senior Communicator Claire Foerster

Please join the staff of the HRECC in congratulating Senior Communicator Claire Foerster. On August 7, 2016 Claire received a 9-1-1 call from a person reporting that a victim was unresponsive and not breathing. She assisted the caller in administering CPR and when...
Congratulations April Lantz

Congratulations April Lantz

Please join the staff of the HRECC as we congratulate April Lantz on her promotion to Senior Communicator. April is a positive and pleasant addition to the ECC staff and has worked hard to earn her promotion. We looked forward to her continued success in her new role....
HRECC Launches Customer Service Survey

HRECC Launches Customer Service Survey

The Harrisonburg-Rockingham Emergency Communications Center (HRECC) wants your feedback! Beginning October 4, the HRECC will be asking citizens, who have used the services of 9-1-1 or the HRECC, to provide feedback on those services used through a customer service...
ECC Communicator Saves a Life

ECC Communicator Saves a Life

Please join the staff of the HRECC in congratulating Part-time Senior Communicator Xan Stevens for her actions of February 24, 2016. Xan’s quick thinking and compassionate nature aided her in offering pre-arrival medical instructions for a 2 year old child that had...
HRECC and JMU Student Return

HRECC and JMU Student Return

Special thanks to all ECC personnel who worked during the weekend of JMU student return. 727 calls for service were recorded from 7PM on Friday until 7AM on Sunday. This is a 57% increase in calls for service from the 463 recorded during that same time frame the...