top of page

CALEA Accreditation: A Commitment to Excellence

Harrisonburg-Rockingham Emergency Communications Center (HRECC) - Proudly CALEA Accredited

At the Harrisonburg-Rockingham Emergency Communications Center (HRECC), we are proud to be recognized by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA). This prestigious accreditation is a testament to our unwavering commitment to reach the highest standards of professionalism and service in emergency communications.

Screenshot 2024-05-30 at 9.38.05 AM.png

What Does CALEA Accreditation Mean?

CALEA accreditation is the gold standard for public safety communications. It signifies that an agency has voluntarily met the rigorous criteria set forth by CALEA for policy, procedures, management, operations, and support services.

  • Enhanced Service Quality: CALEA accreditation ensures we adhere to best practices and procedures that improve our service quality and efficiency.

  • Professionalism and Accountability: It reflects our dedication to professionalism and accountability, assuring the community that their emergency communications center is operating at the industry's highest standards.

  • Continuous Improvement: Being CALEA accredited means we are committed to continuous improvement and regular reviews, ensuring that we evolve and adapt to meet the changing needs of our community.

Our Journey to Accreditation

Achieving CALEA accreditation is a rigorous process that involves a comprehensive self-assessment, meticulous policy and procedure reviews, and a thorough evaluation by CALEA assessors. This achievement reflects the hard work and dedication of our team, who strive daily to provide exceptional service to everyone in Harrisonburg and Rockingham County.

Why It Matters to Our Community

  • Trust and Confidence: Our CALEA accreditation gives you confidence in our ability to respond effectively to emergency communication needs.

  • High Standards of Service: It assures you that HRECC operates according to the highest standards of public safety communications.

  • Commitment to Excellence: Our accreditation demonstrates our ongoing commitment to excellence, transparency, and accountability in serving our community.

Looking Forward

HRECC is dedicated to maintaining the highest standards of operational integrity and public trust as a CALEA-accredited agency. We are committed to ongoing improvement, ensuring that we remain at the forefront of emergency communications and continue to meet the needs of our community with professionalism and excellence.

To learn more about our CALEA accreditation and what it means for you, please email us at or visit our office at:

Public Safety Building,

101 North Main Street, Floor 5,

Harrisonburg, VA 22802.

bottom of page