Hiring Test


Applicants who successfully complete this screening shall be sent a notification inviting them to set for a screening test. This screening test is administered by the management team of the ECC and is designed to test the abilities that applicants have that may make them successful in this field. This test consists of decision making, data entry, data entry with audio, keyboarding, call summarization, memory recall, map reading and reading comprehension. It also tests a candidate’s ability to follow directions. This test is considered pass/fail and any applicant passing 7 of the 8 testing modules shall be considered to advance in the hiring process. Once the test scores are tallied, both passing and failing applicants shall be sent notification to advise them if they will be continuing in the hiring process.