HRECC NEWS

     

    Delivering a Baby

    Delivering a Baby

    On July 25th, Senior Communicator Leslie Barb took a 911 call that required her to provide Emergency Medical Dispatch instructions and assisted in the delivery of a baby! Congratulations Leslie

    April Lantz 2018 Communicator of the Year

    April Lantz 2018 Communicator of the Year

    Senior Communicator April Lantz is the definition of an Emergency Communications Professional. Dedicated, Driven, Selfless& Reliable. Lantz understands the importance of treating others with respect and dignity, whether they’re her teammates, citizens or other...

    Kenzie Herring Promotion

    Kenzie Herring Promotion

    The Harrisonburg Rockingham Emergency Communications Center is pleased to announce the promotion of Kenzie Herring as the new B-Shift Supervisor! Kenzie joined the HRECC team in July of 2013 and was promoted to Master Communicator in January of 2016. Kenzie also...

    2017 Communicator of the Year

    2017 Communicator of the Year

    Annually, the HRECC awards one Communicator our highest honor.  The HRECC Communicator of the Year is a prestigious award earned by an employee who excelled in all areas of operation during the previous year.  This award is given annually during National...

    Fawn Ammons Promotion to Senior Communicator

    Fawn Ammons Promotion to Senior Communicator

    Please join the staff of the HRECC in congratulating Fawn Ammons on her promotion to Senior Communicator. Fawn is serving as a vital part of the ECC team and was recently commended for her actions during a high priority event as VSP Wythville passed along their thanks...

    HRECC Benefits from City’s Bilingual Incentive

    HRECC Benefits from City’s Bilingual Incentive

    Please join the staff of the HRECC as we congratulate Alan Pineda. Alan has passed his bilingual Spanish assessment and qualified for the City’s bilingual incentive. “The ECC is fortunate to have Alan’s skillset at our fingertips to assist with Spanish speaking...

    Senior Communicator Claire Foerster

    Senior Communicator Claire Foerster

    Please join the staff of the HRECC in congratulating Senior Communicator Claire Foerster. On August 7, 2016 Claire received a 9-1-1 call from a person reporting that a victim was unresponsive and not breathing. She assisted the caller in administering CPR and when...

    Congratulations April Lantz

    Congratulations April Lantz

    Please join the staff of the HRECC as we congratulate April Lantz on her promotion to Senior Communicator. April is a positive and pleasant addition to the ECC staff and has worked hard to earn her promotion. We looked forward to her continued success in her new role....

    HRECC Launches Customer Service Survey

    HRECC Launches Customer Service Survey

    The Harrisonburg-Rockingham Emergency Communications Center (HRECC) wants your feedback! Beginning October 4, the HRECC will be asking citizens, who have used the services of 9-1-1 or the HRECC, to provide feedback on those services used through a customer service...